Carlton Palace Hotel - Dubai

ex. Metropolitan Palace Hotel

Al Maktoum Street, Dubai, United Arab Emiratesshow map
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Highlights
8
FabulousBased on  584 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in United Arab Emirates

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Overview

Carlton Palace Hotel is a 5-star property only 7.8 km from Dubai Zoo. The grand hotel represents European architecture in Dubai.

Carlton Palace Hotel is located next to the spectacular local beach. Nestled in the shopping district and 1 km from the city center.

Business opportunities at banks and business centers nearby as well as an exhibition space, a meeting room and a slide projector on-site are available.

The hotel enjoys a perfect location within 5 minutes' drive from Dubai airport.

Rooms

Carlton Palace Hotel offers 212 rooms fitted with television with satellite channels, wireless internet, individual climate control, a mini-refrigerator and a work desk for a comfortable stay in Dubai. The rooms afford a fantastic view of the city. Guests can make use of en suite bathrooms with a hairdryer, a shower and a bidet.

Eat & Drink

A continental breakfast is offered at the restaurant. The onsite refined restaurant specializes in fusion cuisine. After exploring sights of Dubai, residents can go back to Carlton Palace Hotel for barbeque and snacks served in the onsite beach bar. Guests can eat at Sadaf Restaurant and Kisaku, situated within a 5-minute walk of the venue.

A buffet breakfast is served at the price of AED 75 per person per night. 

Services

Such facilities as a beauty salon, a safety deposit box and a gift shop are available on-site.

Relax

Carlton Palace Hotel also features a spa center, a health club and a treatment room as well as a gym and fitness classes. Carlton Palace Hotel offers sports activities including volleyball, squash and tennis.

Internet

Wireless internet is available in the hotel rooms for free.

Wireless internet is available in public areas for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2009.  Number of floors:   10.  Number of rooms:   212.

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Facilities
Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Outdoor dining area

Poolside snack bar

Coffee/Tea in lobby

Restaurant buffet

Cafe

Snack bar

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Sports & Fitness

  • Fitness centre

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Limousine service
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Full board
  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Coffee/Tea in lobby
  • Catering service
  • Packed lunches
  • Buffet breakfast

Business

  • Business centre
  • Exhibition space
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services
  • Children's pool

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Night club
  • Sun terrace
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • City view

Room features

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • Free in-room safe
  • Mini-bar
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Patio
  • Tea and coffee facilities
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bath/ Shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Free toiletries
  • Lighted makeup mirror
  • Bathroom telephone

Self-catering

  • Mini-fridge
  • Electric kettle
  • Dryer

Bedroom

  • Down comforter

Media

  • Flat-screen TV
  • Internet television
  • DVD player
  • Direct dial telephone
  • Plug adaptor
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 12 pmFREECheck-outuntil 2 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 11 yearsExisting beddingFREEExtra bedChildren above
11 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Bateaux DubaiBateaux Dubai1700 ft
Bur Dubai Abra DockBur Dubai Abra Dock3000 ft
Union Square StationUnion Square Station2700 ft
Al Ghurair CentreAl Ghurair Centre2300 ft
Al Rigga Metro StationAl Rigga Metro Station1700 ft
Salah Al Din Metro StationSalah Al Din Metro Station3300 ft
Al Ghurair CentreAl Ghurair Centre3000 ftAl Ghurair Centre Al Rigga Rd Al Rigga Road
Deira City Center Shopping Mall Deira City Center Shopping Mall 3300 ft8th Street
Reef MallReef Mall3400 ftSalahuddin Rd
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Sadaf RestaurantSadaf Restaurant100 ftAl Maktoum Road, Riggat Al Buteen
KisakuKisaku1200 ftAl Maktoum Street
Glasshouse Brasserie, Hilton Dubai CreekGlasshouse Brasserie, Hilton Dubai Creek1300 ftBaniyas Rd
automaticautomatic1500 ft
Golden Fork RestaurantGolden Fork Restaurant1400 ftAl Rigga
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Khalid Bin Al Waleed StationKhalid Bin Al Waleed Station1.1 mi
Al Fahidi StationAl Fahidi Station1.4 mi
Al Ras StationAl Ras Station1.7 mi
Al Ghubaiba StationAl Ghubaiba Station1.9 mi
Deira City Centre Shopping MallDeira City Centre Shopping Mall1.0 mi
Burjuman MallBurjuman Mall1.1 mi
Lamcy PlazaLamcy Plaza1.9 mi
The Dubai MuseumThe Dubai Museum1.4 mi
Dubai Museum In Al Fahidi FortDubai Museum In Al Fahidi Fort1.4 mi
Al Mamzar ParkAl Mamzar Park1.0 miAl Mamzar, Dubai
Burjuman CentreBurjuman Centre1.1 miKhalid Bin Al Waleed Street
Bur Dubai Abra DockBur Dubai Abra Dock1.2 miSouthern side of Dubai Creek
Naif SoukNaif Souk1.2 mi9a St & Deira St Btwn Naif South St
Sheikh Mohammed Centre for Cultural UnderstandingSheikh Mohammed Centre for Cultural Understanding1.2 miAl Mussallah Rd House 26, Al Fahidi District
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Getting around
Airports
Dubai (DXB)2.9 mi
Sharjah (SHJ)13.2 mi
Train
Union Square Station3000 ft
Baniyas Square Station1.0 mi
Underground
Al Rigga Metro Station2000 ft
Bus
Bus stop400 ft
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Reviews
7.8
FabulousBased on  584  reviews
  • 9.6
    Exclusive

    Decoration, food, comfort,pool,service, cleanliness, jacuzzi, staff,shop were all excellent.

  • 5.8
    Guest rating

    Kind hotel staff.

    Proccess speed of the hotel was slow to confirm booking, check in and check out.

  • 5.0
    Guest rating

    overpriced for what it offered, looked very nice on the internet but reality was not the same, room interior was rather poor finish for a four star,and carpet was visibly old.

  • 9.6
    Exclusive

    The level of service provided by the staff is excellent. Very quiet and restful. Despite it being an international venue, the level of English is very very good.

  • 9.6
    Exclusive

    the staff are great and the service the provided me was just excllent, the location was just as I wanted. More then that it was value for money. I would recommend the Metropolitan Palace Dubai to dearest. such quite and decent.

    varity of dining places and bars

  • 6.2
    Good

    Buffet B/Fast

    Need Buffet Lunch and Dinner

  • 5.4
    Guest rating

    Good decoration, nice staff

    Hotel is 5*, however I would give only 4*, doesn't really look like 5*. VER-Very far away from the beach, shoping malls, nice reustarants. Hotel located in Deira and all fun is in Dubai Marina and Jumerah. Really nothing to do in Deira. ouple of souks and that's it. Please be awere that Deira is mor estricked and local area, so i would advise ladies to coverther arms and legs.I really didn't realize how far is it from the beach. If you need beach vacations, don't book any hotel in Deira. Look in Dubai Marina and Jumerah!!!

  • 4.2
    Guest rating

    actually i had to wait about half an hour till i got into the room. it was not really a luxury hotel. the service was not a five star one.

  • 8.8
    Superb

    Friendly Hotel’s Staff and cleanliness with great location has made this hotel best place for stay in dubai. Real value of money with great Location and facilities.

  • 6.2
    Good

    Rooftop pool and sauna facilities excellent

    The rooms stink of an antismoke deodorant they use.

  • 8.8
    Superb

    I must confess i only stayed 1 night and my stay was reasonable but my wife and my mother stayed 3 nights and they said that every thing was clean, the rooms were spacious, the staff were very friendly and they were always there to help in any way.The restaurants in the hotel were fine just a bit on the expensive side.

  • 7.8
    Fabulous

    The way the staff made one feel at home on most occassions, and the alternative option of spending the day at your sister hotel on the beach

    I had a late check in at the hotel which was made even later by a delay in the arrival of my flight. Reception assured me I still had time for a drink at the bar onlly to be refused when I went there immediately. Only when I insisted the barman called reception was I reluctently served, it was not the best of first reflections but in fairness it was the only problem I experienced in an enjoyable stay.

  • 8.2
    Fabulous

    Good staff. Good location,good welcoming and good price compared to facilities

  • 7.4
    Very good

    I think it's one of the best hotels u can find in this range

    Really the staff I can say they were careless in general. Check out staff were fine but check in not. Later I found juce were given to other visitors when check in were I didn't get any. Small things but it make the deference between good and excellent

  • 8.2
    Fabulous

    Clean rooms and excellent prices available online

    Housekeepingalways interupting my showers, in a two day stay I dont think I need much housekeeping

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Highlights
8
FabulousBased on  584 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in United Arab Emirates

Use Badge
Good to know
Check-infrom 12 pmFREECheck-outuntil 2 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 11 yearsExisting beddingFREEExtra bedChildren above
11 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Dubai (DXB)2.9 mi
Sharjah (SHJ)13.2 mi
Train
Union Square Station3000 ft
Baniyas Square Station1.0 mi
Underground
Al Rigga Metro Station2000 ft
Bus
Bus stop400 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
0Guests / room
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