Carlton Palace Hotel - Dubai

ex. Metropolitan Palace Hotel

Al Maktoum Street, Dubai, United Arab Emirates  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Carlton Palace Hotel - Dubai

Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site parking

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Outdoor dining area

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Cafe

Snack bar

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Overview

The unique Carlton Palace Hotel comprises classic rooms in the vicinity of Wild Wadi Water Park, Al Bastakiya and Burj Khalifa. Featuring European architecture, the property was remodeled in 2009.

Due to the hotel’s location in the center of Dubai guests can easily walk to the local beach. Nestled in the shopping district and 1 km from the city center.

The nearby surroundings feature banks and business centers.

The nearest subway station is Al Rigga, located about 650 meters from the hotel. Guests can reach Dubai airport within 5 minutes by car.

Rooms

There are 212 rooms including superior king room, club three-bedroom suite and upper floors twin room in Carlton Palace Hotel, where guests can enjoy a fantastic view of the city and make use of TV with satellite channels, wireless internet, a safe, individual climate control and a lounge area. They offer en suite bathrooms with a hairdryer, a shower and a bidet.

Eat & Drink

Guests can have breakfast in the restaurant every morning. The onsite refined restaurant specializes in fusion cuisine. The beach bar offers alcoholic drinks along with barbeque and snacks. Offering a variety of dishes, Sadaf Restaurant and Kisaku are just about 150 meters away.

A buffet breakfast is served at the price of AED 75 per person per night. 

Services

Guests can benefit from a car park, a safety deposit box and a souvenir shop.

Relax

The hotel offers reflex massage, steam baths and beauty services for guests' relaxation. Such fitness options as a gym and fitness classes are available on site.

Internet

Wireless internet is available in the hotel rooms for free.

Wireless internet is available in public areas for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2009.  Number of floors:   10.  Number of rooms:   212.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • On-site parking
  • Free safe at reception
  • 24-hour reception
  • Late check-in
  • Early check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Eco friendly
  • Executive/club floor
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center

Services

  • Paid airport shuttle
  • Paid beach shuttle
  • Paid city shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wedding services
  • Limousine service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Full board
  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Coffee/Tea in lobby
  • Catering service

Meeting facilities

  • Business center
  • Exhibition space
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services
  • Children's pool

Leisure facilities

  • Outdoor swimming pool
  • Sun terrace
  • Barbeque grills
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Reflex massage

Room view

  • City view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Connecting rooms
  • Living room
  • Sitting area
  • Wardrobe
  • Tea and coffee facilities
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Bidet
  • Bathrobe
  • Slippers
  • Room toiletries
  • Lighted makeup mirror

Self-catering

  • Mini-fridge

Media

  • Flat-screen TV
  • Internet television
  • DVD player
  • Direct dial telephone
  • Plug adaptor
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  12 pm

Children and extra beds

  • Older children/adults may stay at the price of AED 125 per person per night in an extra bed. 
  • All children under the age of 2 may stay for free in a crib. 
  • All children under the age of 11 may stay free of charge when using existing bedding. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Carlton Palace Hotel - Dubai Dubai location
Show big map »

Hotel Address:

Al Maktoum Street, Dubai, United Arab Emirates

Get directions
City Center
  • Dubai
    3300 ft
Airports
  • Dubai (DXB)
    2.9 mi
  • Sharjah (SHJ)
    13.3 mi
Train Stations
  • Union Square Station
    3300 ft
  • Baniyas Square Station
    1.1 mi
Underground stations
  • Al Rigga Metro Station 2
    2000 ft
  • Al Rigga Metro Station
    2300 ft
  • Bus stop
    700 ft
Restaurants
  • Sadaf Restaurant
    500 ft
  • Glasshouse Brasserie, Hilton Dubai Creek (cuisine: International)
    1200 ft
Beaches
  • Al Mamzar Park
    1.1 mi
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2009
  • Number of floors:
    10
  • Number of rooms:
    212

Hotel Awards

UAEHOTEL AWARDSHighly RecommendedDubaiCarlton Palace Hotel

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in United Arab Emirates

Use Badge

Rooms and availability

Club Two-Bedroom Suite
  • Max occupancy:

    2 persons

  • Check Prices
Club Three-Bedroom Suite
  • Max occupancy:

    2 persons

  • Check Prices
Executive Club Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 King-size bed

  • Check Prices
Twin Room
City view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds, 2 Single beds or 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Standard|Dbl, Elegantly furnished rooms decorated in Far Eastern style with a seating area and minibar. The luxurious bathroom has a full-size bath, separate shower, bidet and bathrobes. Also includes a welcome drink and refreshing towel.

Carlton Palace Hotel photos Room
Junior Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds, 1 Super King-size bed and 1 Sofa bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Carpeted floor
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Bidet
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • Wake up service
  • DVD player
Room Description:

Junior Suite|DBL-JUNIOR SUITE ( NON REFUNDABLE)

Carlton Palace Hotel photos Room
Family Room
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Seating area
  • Ironing facilities
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Bidet
  • Toilet
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • Wake up service
Superior Twin Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 2 Single beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
Room Description:

Superior|Twin Room Superior (Without Breakfast)

Superior King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Superior|Superior King

Carlton Palace Hotel photos Room
Deluxe Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds or 1 King-size bed, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Bathtub
    • + More
  • General:Safe deposit box
  • 24-hour room service
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Carpeted floor
  • Connecting room
  • Newspapers
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Bidet
  • Toilet
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • Wake up service
Room Description:

1 king bed or 2 twin beds
344-sq-foot (32-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi and satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathtub, bathrobes, and slippers
Practical - Phone, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping

Comfort One-Bedroom Junior Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Carlton Palace Hotel photos Room
Executive Double Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds, 2 Single beds or 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Carpeted floor
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Bidet
  • Toilet
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • Wake up service
Room Description:

Deluxe|Executive Single Room

Carlton Palace Hotel Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Places of interest

  • Bateaux Dubai1700 ft
  • Bur Dubai Abra Dock2700 ft
  • Consulate General of the United States of America3700 ft
  • Ministry of Foreign Affairs4000 ft
  • British Council4300 ft
  • British Consulate4300 ft
  • Dubai Health Authority - Head Quarter4300 ft
  • Dubai Court4300 ft
  • Public Prosecution Dubai4600 ft

Train stations

  • Union Square Station3000 ft

Shopping areas

  • Al Ghurair Centre2700 ft
  • Twin Towers Shopping Centre4300 ft
  • Deira City Center5000 ft

Monuments and Landmarks

  • Deira Clocktower2000 ft

Underground stations

  • Al Rigga Metro Station 21700 ft
  • Al Rigga Metro Station2000 ft
  • Union Metro Station 22700 ft
  • Deira City Centre Metro Station 23700 ft
  • Deira City Centre Metro Station4000 ft
  • Salah Al Din Metro Station4000 ft

Local attractions

  • Al Mamzar Park1.1 mi
    Al Mamzar, Dubai
  • Dubai Dolphinarium1.8 mi
    P.O.Box 232292, Dubai
  • Sheikh Saeed al-Maktoum's House2.0 mi
    Al Khaleej Rd, Dubai
  • Dubai Museum1.4 mi
    Al Souq Al Kabeer, Dubai
  • The Dubai Heritage Village1.9 mi
    Entrance of the Dubai Creek, Dubai

Near the hotel

  • Dubai Creek2400 ft
    Dubai Creek, Dubai

    Restaurants nearby

    • Sadaf Restaurant500 ft

      Address: Al Maktoum Road, Riggat Al Buteen
      Phone: 04-2221622

      89% likes this, based on 16 reviews

    • Kisaku1200 ft

      Address: Al Maktoum Street
      Phone: +971 501137844

      86% likes this, based on 72 reviews

    • Shabestan1600 ft

      Address: 2nd Floor, Radisson BLU Hotel, Baniyas Road, Al Rigga
      Phone: 04-2227171

      83% likes this, based on 32 reviews

    • Glasshouse Brasserie, Hilton Dubai Creek1200 ft

      Address: Baniyas Rd
      Phone: 97142127550

      72% likes this, based on 64 reviews
      Cuisine: International
      Price Range: USD 0 - USD 40

    • Minato, Radisson SAS Deira Creek hotel1300 ft

      Address: Deira

      77% likes this, based on 43 reviews

    Hotel information
    • Check-in:
      from  2 pm
    • Check-out:
      until  12 pm
    • Year renovated:
      2009
    • Number of floors:
      10
    • Number of rooms:
      212

    Hotel Awards

    UAEHOTEL AWARDSHighly RecommendedDubaiCarlton Palace Hotel

    According to guest reviews, the hotel has been rated as
    Best Luxury Hotels in United Arab Emirates

    Use Badge

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    Carlton Palace Hotel Reviews

    Guest reviews are submitted by our customers after their stay at Carlton Palace Hotel

    Average guest rating

    8.0out of 10
    Fabulous
    Based on 951 reviews

    Guest reviews

    • Family with children
      9.6

      Decoration, food, comfort,pool,service, cleanliness, jacuzzi, staff,shop were all excellent.

    • Family with children
      5.8

      Kind hotel staff.

      Proccess speed of the hotel was slow to confirm booking, check in and check out.

    • Family with children
      5.0

      overpriced for what it offered, looked very nice on the internet but reality was not the same, room interior was rather poor finish for a four star,and carpet was visibly old.

    • Single
      9.6

      The level of service provided by the staff is excellent. Very quiet and restful. Despite it being an international venue, the level of English is very very good.

    • Older travelers
      9.6

      the staff are great and the service the provided me was just excllent, the location was just as I wanted. More then that it was value for money. I would recommend the Metropolitan Palace Dubai to dearest. such quite and decent.

      varity of dining places and bars

    • Single
      6.2

      Buffet B/Fast

      Need Buffet Lunch and Dinner

    • Single
      5.4

      Good decoration, nice staff

      Hotel is 5*, however I would give only 4*, doesn't really look like 5*. VER-Very far away from the beach, shoping malls, nice reustarants. Hotel located in Deira and all fun is in Dubai Marina and Jumerah. Really nothing to do in Deira. ouple of souks and that's it. Please be awere that Deira is mor estricked and local area, so i would advise ladies to coverther arms and legs.I really didn't realize how far is it from the beach. If you need beach vacations, don't book any hotel in Deira. Look in Dubai Marina and Jumerah!!!

    • Older travelers
      4.2

      actually i had to wait about half an hour till i got into the room. it was not really a luxury hotel. the service was not a five star one.

    • Single
      8.8

      Friendly Hotel’s Staff and cleanliness with great location has made this hotel best place for stay in dubai. Real value of money with great Location and facilities.

    • Older travelers
      6.2

      Rooftop pool and sauna facilities excellent

      The rooms stink of an antismoke deodorant they use.

    • Group of friends
      8.8

      I must confess i only stayed 1 night and my stay was reasonable but my wife and my mother stayed 3 nights and they said that every thing was clean, the rooms were spacious, the staff were very friendly and they were always there to help in any way.The restaurants in the hotel were fine just a bit on the expensive side.

    • Single
      7.8

      The way the staff made one feel at home on most occassions, and the alternative option of spending the day at your sister hotel on the beach

      I had a late check in at the hotel which was made even later by a delay in the arrival of my flight. Reception assured me I still had time for a drink at the bar onlly to be refused when I went there immediately. Only when I insisted the barman called reception was I reluctently served, it was not the best of first reflections but in fairness it was the only problem I experienced in an enjoyable stay.

    • Couple
      8.2

      Good staff. Good location,good welcoming and good price compared to facilities

    • Family with children
      7.4

      I think it's one of the best hotels u can find in this range

      Really the staff I can say they were careless in general. Check out staff were fine but check in not. Later I found juce were given to other visitors when check in were I didn't get any. Small things but it make the deference between good and excellent

    • Single
      8.2

      Clean rooms and excellent prices available online

      Housekeepingalways interupting my showers, in a two day stay I dont think I need much housekeeping

    How to reach hotel

    hotel Carlton Palace Hotel - Dubai Dubai location
    Show big map »

    Hotel Address:

    Al Maktoum Street, Dubai, United Arab Emirates

    Get directions
    City Center
    • Dubai
      3300 ft
    Airports
    • Dubai (DXB)
      2.9 mi
    • Sharjah (SHJ)
      13.3 mi
    Train Stations
    • Union Square Station
      3300 ft
    • Baniyas Square Station
      1.1 mi
    Underground stations
    • Al Rigga Metro Station 2
      2000 ft
    • Al Rigga Metro Station
      2300 ft
    • Bus stop
      700 ft
    Restaurants
    • Sadaf Restaurant
      500 ft
    • Glasshouse Brasserie, Hilton Dubai Creek (cuisine: International)
      1200 ft
    Beaches
    • Al Mamzar Park
      1.1 mi
    Hotel information
    • Check-in:
      from  2 pm
    • Check-out:
      until  12 pm
    • Year renovated:
      2009
    • Number of floors:
      10
    • Number of rooms:
      212

    Hotel Awards

    UAEHOTEL AWARDSHighly RecommendedDubaiCarlton Palace Hotel

    According to guest reviews, the hotel has been rated as
    Best Luxury Hotels in United Arab Emirates

    Use Badge